FAQs

We live by the phrase “there’s no such thing as a silly question”. Guaranteed, if you’re thinking it, someone has already asked it before!

Below you should find a treasure trove of information, including our terms of service which include the important bits regarding payment and cancellation. If there’s anything you can’t find the answer to here, please just reach out and we’ll be delighted to help.

General

  • We are aware that time is precious and you’re keen to squeeze every last drop out of your visit to Glencoe. So below you’ll find the minimum recommended time for each shoot.

    Couples 1.5 hours

    Proposal 2 hours

    Family 2 hours

    Elopement 4 hours

    Wedding 4 hours

  • You can find all our prices for our packages here. We’re always open to special requests so please don’t hesitate to enquire if you have a question.

  • All bookings are paid for using a secure payment portal on our online shop. You’ll receive an e-receipt, just like purchasing from any other shop.

  • All pictures are delivered using the site PixieSet. You will get a download pin which is unique to your gallery and you can either download them all at once, or individual photos. Each image will be downloaded in either full format or sized for social media.

  • We edit a small collection (up to 10 images) for preview on the same day of your shoot in Glencoe. If we’re travelling for you, these photos will be ready the following day.

    Then your final gallery will be complete 4-8 weeks after your shoot.

  • 100% yes! This is a speciality for us. As local experts we know some really special spots far away from the normal places and we’re willing to go the extra mile to make sure the moment is captured beautifully and so you can both be as present as possible in the moment. There’s some additional things he likes to do too, like film the moment while photographing it!

  • Absolutely. We live in Glencoe so naturally most of our work is based here but if you would like us to meet you elsewhere we’re game! It can be anywhere in the UK.

  • Yes! Brian edits all the galleries himself. He has a set of presets that he’s created and then continues the edit for each image based on the lighting conditions, colours at the time. If you have a particular style you want - you just need to ask. Brian does add layer masks to images to enhance but never to create an “artificial” look. His work is cinematic and emotive. He’s a storyteller at heart and takes a great deal of time curating his galleries to tell your story, not just show it.

  • Yes, all our galleries can be found here.

  • We don’t believe in a ‘cap’ of images. So the number you see, or that we tell you is simply a minimum. You’ll likely receive far more than the minimum!

Elopements & Weddings

  • We do! Our Place Your Story now offers clients the opportunity to have their elopement or wedding filmed by us. Find out more here!

  • For weddings & elopements we ask for a non refundable deposit to secure your date. This is either a 20% or 40% commitment upfront (40% when the date of your wedding/elopement is within 12 months of booking).

  • Yes! For both elopements & weddings you’ll be given a full contract to send back signed. The contract clearly states the agreed terms & conditions between you and us.

    You can check out the important bits over on our terms of service page.

  • Yes! We love to chat and find it’s the best way to get to know each other. We prefer a quick video call before you book to make sure we’re the right fit and go over any questions you might have.

    Arrange your call now.

  • An Elopement shoot is more than just photographs of you in your wedding best. It’s the story of your day! From getting ready in the morning, the first look, the travel to your wedding destination, the ceremony and then finally the shoot in the Glen itself where we capture you in all your loved up glory. We highly recommend a 4 hour shoot because there is just so much to capture during that short time.

    It’s important to remember, we’re more than just elopement photographers. We’re your friend in Glencoe from initial planning to ‘I DO!’. From hair and make up recommendations to where to get the best steak dinner, we make sure you have the most fantastic time in this place we call home. Nowadays, there are companies charging a lot of money for “Elopement planning”, which we like to include in our photography packages free of charge as Elopements shouldn’t cost the earth.

    The general rule of thumb is: if we’re capturing a ceremony, it’ll be a full Elopement shoot.

  • Yes! The great thing about there being two of us is we can be your legal witnesses on the day.